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Bank body silent on disabled access breach of its code
TODAY we learned three things: the Banking Code of Practice isn’t worth the paper it is written on, the format for emailing Westpac...
Dale Webster
Feb 24, 20234 min read


Open letter to Albo: Apparently you have the power to pause bank closures
Dear Mr Albanese, For a federal parliamentary petition to be approved, the rules state the request must be for something the House of...
Dale Webster
Feb 18, 20232 min read


Westpac's deception by omission will not be forgotten
COMMENT I’M sure there will be beers all round tonight for the Westpac communications team who managed to flip the bird at six federal...
Dale Webster
Feb 17, 20233 min read


With its back to the wall, Commonwealth Bank halts closures
JUNEE is one of the first towns to benefit from a parliamentary call for banks to halt all planned branch closures until a senate inquiry...
Dale Webster
Feb 13, 20233 min read


Senate to hold first regional banking inquiry in 19 years
A MOTION to hold Australia’s first parliamentary inquiry into regional bank closures in 19 years has passed through the Federal Senate...
Dale Webster
Feb 8, 20234 min read


The good, the bad and the ugly of regional banking in 2022
AS the year draws to an end it is time to reflect on the good, the bad and the ugly gifts given to regional Australians on the issue of...
Dale Webster
Dec 22, 20224 min read


No regional Australians, things aren't quite as the banks say
CUSTOMERS of regional bank branches that are being closed have long had a sinking feeling they are being played. The letter arrives...
Dale Webster
Dec 16, 20225 min read


Banking taskforce report opens the gates for mass closures
EXCLUSIVE THE number of banks closed in regional Australia in the six weeks since the Albanese Government quietly released the...
Dale Webster
Nov 24, 20226 min read


Open letter to the Attorney General, Mark Dreyfus
Dear Mr Dreyfus, I write to highlight issues with the administration of the Financial Services (Collection of Data) Act 2001 and the...
Dale Webster
Oct 30, 20225 min read


APRA's clean-up of bank data errors leaves statistics in chaos
From the recent Regional Banking Taskforce final report to media stories dating back 20 years, mistakes in the APRA figures they quoted...
Dale Webster
Oct 26, 20226 min read


Regulator's inconsistent approach to data law puts it on shaky ground
APRA has contradicted the Treasurer and what its own chairman told Parliament as it scrambles to avoid making the 'big four' banks obey...
Dale Webster
Oct 25, 20226 min read


Integrity on the line as bank regulator prepares to release annual data
THE release of the Australian banking regulator’s annual points of presence data this week will be an integrity test for both its...
Dale Webster
Oct 15, 20224 min read


Regional banking taskforce's botch job is no laughing matter
REGIONAL Australians found themselves as the butt of a nasty joke at weekend, with both the new Federal Government and the Opposition...
Dale Webster
Oct 2, 20225 min read


Bank petition chance to send a strong message to Canberra
REGIONAL Australians angry over continued bank closures have a chance to have their voice heard in federal parliament. The Regional’s...
Dale Webster
Sep 23, 20222 min read


Treasurer's reply raises more questions on bank-stacked taskforce and APRA
An “open letter to the treasurer” published by The Regional last month drew attention to the plight of the South Australian town of...
Dale Webster
Aug 14, 20229 min read


Time for a reset after union's bank closure media release sparks chaos
AN OPEN LETTER TO THE FEDERAL TREASURER, DR JIM CHALMERS Dear Dr Chalmers, We need to talk about Peterborough. It’s a town in South...
Dale Webster
Jul 10, 20225 min read


Banking regulator fixes long-standing errors but data doesn't add up
NEWS and COMMENT A NUMBER of significant mistakes identified in Federal Government records set up to monitor banking service levels...
Dale Webster
May 1, 20225 min read


NAB downgrades branches to cashless services
The definition of what makes a bank a bank has never been more important as NAB starts to quietly downgrade branches to cashless...
Dale Webster
Apr 6, 20222 min read


Regional banking inquiry reopens political divide
BANK CLOSURES in regional Australia will be an election issue for the first time in nearly two decades thanks to the findings of a...
Dale Webster
Feb 17, 20227 min read


What anyone making a submission to Australia’s latest regional banking inquiry should know first
ANALYSIS/OPINION If there is one certain outcome from the recently announced government inquiry into regional banking services it is that...
Dale Webster
Nov 30, 202110 min read
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